New Connection

Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect the information you share when you enquire about broadband plans, request installation, or contact our team.

Information We Collect

When you contact us through forms, calls, WhatsApp, or email, we may collect your name, mobile number, email address, installation address, city, and the plan or service details you are interested in.

We may also collect communication history, appointment preferences, and other details you voluntarily provide so we can process your enquiry and help with installation or support.

We do not intentionally collect sensitive personal information unless it is required to complete a service-related request and you choose to share it.

Broadband privacy information
Data usage and service support

How We Use Your Data

We use your information to respond to enquiries, check service availability, coordinate installation, share plan details, provide customer support, and communicate updates related to your request.

Your details may also be used for internal record keeping, service follow-up, resolving complaints, and improving how we manage enquiries and customer assistance.

  • Enquiry response and follow-up
  • Installation coordination
  • Service availability checks
  • Customer support communication
  • Website and form performance review
  • Fraud and misuse prevention

Sharing, Cookies, and Retention

We do not sell your personal information. We may share limited details with installation teams, service partners, or support personnel only when necessary to process your request or deliver assistance.

Our website may use cookies or similar tools to improve functionality, remember preferences, and understand visitor activity. You can control cookies through your browser settings where applicable.

We keep information only for as long as needed to manage enquiries, provide support, maintain records, and meet applicable operational or legal requirements.

If you want to update or remove the information you shared with us, contact our team and we will review the request within a reasonable time.

Customer data protection

Find us

We’d love to connect with you! Call today!

wifiexpertairtelxstream@gmail.com

+91 81484 84663

Flats G1, Kala Flats,
54th Street, Sarvamangala Colony,
Ashok Nagar,
Chennai, Tamil Nadu – 600083

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